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Wonderful customer service. Friendly faces and smiles. Makes for an enjoyable visit.
Recommended?
Yes
| by Delires ,
Mar 05, 2024
I was really upset after an incident with my car. The car had a bad wobble in the front end immediately afterwards. I called Vans and they had me bring it in immediately. They diagnosed it as a destroyed ball joint and repaired it immediately. They couldn’t have been nicer to me considering I was shaken from happened. The service was great from the lady on the phone, two other people in the office, and the mechanic.
Recommended?
Yes
| by JRomito (North Ridgeville, OH) ,
Mar 05, 2024
The guys here are great and so is the service
Recommended?
Yes
| by Kathy Smeltz ,
Mar 04, 2024
Thank you
Recommended?
Yes
| by Michael Sowinski ,
Mar 04, 2024
To the CEO or Owner of van 's Tires , Akron . Sir / madam I am a physician and was driving to come to hospital at Salem , I had a flat tire . Some one on the street told me to come to your store , I carefully drove one mile and got there . The manager was very nice and took care of my problem immediately, He is very compassionate and understood the need that I need to go to hospital to attend on my patients . The auto worker in the shop and the manager both thought through and provided me with a old tire immediately. With in ten minutes I was on highway again . I offered money for the tire and manager did not take , I gave little to the auto shop worker who fixed the tire . I asked manager many times to charge me for the work provided but he is very much sure he doesn't need to charge for old tire . He is genuinely interested in taking care of customers. I want to thank them again and let you know my feelings. Sincerely Dr Ranga Brahmamdam
02:49 PM
Recommended?
Yes
| by Ranga Brahmamdam (Akron, Ohio) ,
Mar 04, 2024
George and his crew were awesome, I like to their Straight Shooter approach and the inspection report although I don't own a phone to send it to. George took the time to bring me to his desk and show me the report. I will be back for the tires and brakes the car needs. Keep up the awesome job guys. Thank you
Recommended?
Yes
| by Ron B (Parma, Ohio) ,
Mar 02, 2024
These guys are a bunch of life savers! They helped me fix a flat tire free of charge! It was a bad day but now its all good! Thanks for being so helpful to a gal in need!! I'll be back for that oil change and new brakes!!
Recommended?
Yes
| by Goldie ,
Mar 01, 2024
These guys are the bomb! Fantastic work on my vehicle and second to none customer service! Highly recommend Vans to anyone.
Recommended?
Yes
| by Jacob ,
Mar 01, 2024
Hands down best customer service! They do quick, thorough, and honest work. Highly recommend
Recommended?
Yes
| by Alisha (Elyria, OH) ,
Mar 01, 2024
Great people and service. I love my new tires!
Recommended?
Yes
| by Ben Isaac ,
Mar 01, 2024
